Some Case Studies
As an organisation, our mission is to partner with companies to hep them achieve their objectives in the best way possible, and that includes ensuring that our client's directors and employees always retain ownership and insights into what is happening and why.
Many of our programmes or on-going partnership are confidential due to the nature of that work, and hence we will never claim to have 'completed' work for a client. As we say, we work together as a symbiotic partnership, ensuring that all knowledge transfer takes place as the work takes place. However, we do not like to take sole credit for successful projects - after all, we work together with you to ensure that by the time the project is completed, it is totally yours.
The following are some of the Programmes of work we have undertaken together with clients, which should allow you to get a feel for the depth and breadth of the support we offer.
01 Introduction of Global Shared Service Function
Our client approached us to assist with auditing their international organisation and advising how best to handle some of the challenges they were experiencing with different practices and staffing levels within their various offices. Following a review, we recommended that the organisation introduce a Global Shared Service facility for the key function under review, with a view to further investigation of other functional areas in the future. As part of the review of the organisation, our consultants ensured that they went through to as many country offices as possible, and where this was not possible, video calls were made instead. Input was encouraged from all employees, and this was shared with the leadership team.
An 18 month programme plan was drawn up by our consultants together with the client's appointed project team, working with individual workstream leads. All documentation templates were developed and handed over to the client as the programme progressed, and our consultants took responsibility for communications, direct communication with employees (so that employees felt they could speak freely) and supplier negotiation and consultation.
The Shared Service was in place within the 18 month deadline with the full buy-in of the employees and unions. Any individuals who were directly affected by the transformation were successfully deployed within the business.
02 Closure of Local Office and Relocation
Our Client is a services business that needed to relocate a local office to a larger premises nearer London. Globalite Management Services was brought in to advise on the logistics and project planning of the move as well as the human resources element.
Our consultants advised that it would be worthwhile holding employee workshops before initiating the move, since to that point information had been relatively limited and it was apparent that the office rumours were creating problems. This was undertaken and a number of misconceptions about the reasons for the move and what would be happening to staff's jobs were clarified.
Our consultants also worked with the IT, finance, communications, maintenance and human resources teams to develop individual workstreams for the move, and to ensure that each was aware of the other team's deadlines and priorities. Additional Employee Assistance Programmes were organised so that those people who felt that the move may not suit them had a chance to discuss this before being referred to any outplacement services.
The move was successfully completed with minimal downtime and staff turnover.
03 Preparation for SME Investment
Our client approached us after having made an initial attempt at an investment round which had been unsuccessful. They had been advised by potential investors that - whilst their ideas and prospective business represented something worth investing in - their governance, financial forecasts and structures did not lend themselves to confidence.
We met with the owner of the business to go through their business plan, financial and business systems in place. The owner recognised that there was a gap in respect of things such as formal financial forecasts and so forth, but was surprised when we explained the value potenital investors place on such things as formal board meetings, risk and issues registers, policies and procedures, staff contracts, and so forth.
We worked with the client to put into place the key policies & procedures, systems, contracts and governance that we were confident would make the difference in the area of investor confidence.
Our client was successful in obtaining their initial round of seed funding and we continue to work with them to ensure their governance is optimal.